Non-Motor Claims

MARINE

Completed Claim Form
Original Bill of Lading
Original Commercial Invoice
Original Packing List
Certificate of Origin
Short-landing Certificate issued by port authority (in case of short delivery of cargo)
Notice of Loss to the carriers/suppliers holding them responsible for the loss/damage to cargo which should be copied to Walaa.
Claim statement showing the value of damaged item

MARINE LAND TRANSIT

Completed Claim Form
Original Police Report/Krooki (In case of road accident)
Original way Bill
Original Delivery Note duly signed by consignee with necessary remarks
Commercial Invoice
List of damaged items with values against each
Supplier’s Invoices to substantiate the loss
Vehicle Registration Copy
Driver’s License and Iqama copy
Statement from the Driver
In case third party’s 100% mistake:
Istamara copy of T.P’s vehicle
Copy of T.P’s driver’s license/ iqama
Insurance certificate or bail bond agreement issued by T.P’s Insurers.

PROPERTY

Completed Claim Form
Original Police report. (In case of theft incident)
Original Civil Defense report (in case of fire incident)
List of damaged/stolen items with values against each
Repair / Replacement quotations
Statement from the Manager / Supervisor about the incident.
Original Repair / replacement Invoice
Notice of loss to neighbors (In case of negligence which holds neighbors liable for the loss/damage to property)

WORKMEN'S COMPENSATION

Completed Claim Form
Incident Report
Original Police report
GOSI recovery details (If, policy covers for Excess of GOSI)
Medical report
Death Certificate (If death cover)
Copy of Iqama / residence card
Copy of salary slip
Copy of Employee contract
Original Invoices for Medical Expenses

ENGINEERING

Completed Claim Form
Detailed incident / Technical Report
The original police report
Registration copy
Operator’s License & his iqama copy
Repair / replacement quotation
Final Repair Invoice

FIDELITY GUARANTEE

Completed Claim Form
Statement from the Manager about the incident
Original Police report.
All accounting documents related to the claim,
Copy of Iqama.
Copy of passport (full pages).
Copy of employment contract.
ESB due to employee
Last three months salary slip
Immediate notice of employee’s absconding to Passport office and respective Embassy with copy to Insurance company

MONEY(CASH-IN-SAFE AND CASH-IN-TRANSIT)

Completed Claim Form
Original Police report
Statement from Manager about the incident
Amount that had been stolen
All financial Invoices evidencing the value of stolen items

LIABILITY

Completed Claim Form
Original Police report
Statement from the Insured driver / operator who made the accident
Iqama Copy
Driving License
Repair Quotation & Invoice for the Third party property
Payment proof to third party in settlement of his claim.

PERSONAL ACCIDENT

Completed Claim Form
Original Police report
Medical report
Death Certificate
Copy of the passport
Copy of Iqama / residence card
Copy of salary slip
Copy of Employee contract
Original Invoices for repatriation expenses

CONTRACTOR'S ALL RISKS/ERECTION ALL RISKS

Completed Claim Form
Detailed Incident Report
Notice of Loss from Third Party holding Insured liable for the damage of property
Repair / replacement quotation
Original Police report
Civil Defense Report in case of fire incident
Photographs of the location at the time of incident
Documents request for Material Damage to Insured’s Project is depending upon nature of loss

MARINE HULL

Incident Report describing the nature and circumstances of loss
Contact Details of Insured’s representative
Location details of the vessel to appoint Loss Adjuster
Documents/information to be provided as per Loss Adjuster’s requirement

MEDICAL MALPRACTICE

Detailed report describing the nature of complaint received from patient
Original Verdict issued by Medical Committee, MOH duly signed/stamped
Medical report
Copy of Doctor’s iqama
Copy of professional license issued by MOH
Service Certificate from the practicing hospital
Copy of Medical Malpractice Insurance policy issued by Walaa
Copy of correspondence exchanged between claimant/hospital/MOH
Completed Claim Form

TRAVEL

Incident Report describing the circumstances of loss during travel
Copy of relevant pages of the passport showing visa stamp and emigration exit from KSA and arrival at final destination
Original Medical Report
Original Medical Invoices along with Doctor’s prescription
Iqama/I.D. Copy of Insured
Copy of Air-ticket